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How b650 Handles Your Personal Information

This page sets out exactly what data b650 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby — and what we do with it.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights
b650 How b650 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page in your account dashboard. Our support team can handle data access requests, correction requests, and account deletion queries directly through chat.

Email Support

Send your data request or privacy concern to our support email. Include your registered phone number or bKash wallet reference so we can locate your account quickly.

Account Settings

Some data controls — like updating your contact details or reviewing saved payment methods — are available directly inside your account settings without needing to contact support.

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Encrypted Connections All data between your device and our platform travels over SSL. This covers your login, your bKash or Nagad deposit flow, and every page you load while signed in.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the consent banner on your first visit.
Retention and Deletion Account data is kept while your account is open and for a regulatory retention period after closure. Once that period ends, personal identifiers are removed from active systems.
Access Requests You can request a full export of the data we hold on your account. Submit the request via live chat or email; we aim to respond within the timeframe required by applicable law.

Common Questions About Your Privacy

We collect your name, phone number, email, and the wallet details you use — bKash, Nagad, or Rocket. Device identifiers and session logs are also recorded to secure your account.

Wallet references are shared only with the payment processor handling your transaction. They are never sold or passed to advertisers. Fraud-prevention services may also receive transaction metadata.

Contact our support team via live chat or email with your registered phone number. We will compile your data and send it within the timeframe required under applicable law.

Yes. Submit a deletion request through live chat or email. We will remove personal identifiers once any mandatory regulatory retention period has passed after your account closes.

We use session cookies for login and analytics cookies to improve the lobby. You can manage your preferences through the cookie consent banner shown on your first visit to the site.

Access to our platform and the applicability of this policy depend on your local law and eligible regions. If you are unsure whether you can use the service, check the laws in your area.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.